We understand that some customers have specific needs and may be more exposed to the likelihood of experiencing loss, harm or disadvantage. These consumers may require extra care and support to ensure that their unique needs are met.
Consumers may face vulnerability from various factors such as:
- Physical health issues
- Challenges due to temporary or permanent disabilities
- Limited proficiency in language or literacy skills
- Age-related needs and considerations
- Natural disasters
- Financial hardships
Liberty General Insurance Berhad is dedicated to working with you or your appointed representative to understand your needs to deliver the right support.
We recognise that discussing your circumstances may not be easy, but our staff is specially trained to provide empathetic support while ensuring your personal information is handled with care and in line with our Privacy Policy. Contact us using any of the methods below if you need help in understanding our products, services or have other enquiries.
8.30am - 4.15pm, Friday
Reach out to us or provide feedback using our online form
Walk in to any of our branches nationwide for assistance
Flexible and affordable insurance solutions designed to support your needs.
Budget-friendly plan with essential benefits to protect your car